Are you ready to outsource?

Before you build a team in Vietnam, there are ten things worth having in place. Work through them honestly. Where one is missing, the note tells you how to sort it. Nothing here is a pass or fail — most businesses start with a few gaps and close them in the first month.

1. Documented SOPs for the role

   Someone offshore can't absorb your process by sitting near you. Write down how the work is done, step by step, before they start.

2. Work that can be done remotely

   If the role needs physical presence, it won't translate. The work should run on a computer and a phone, from anywhere.

3. Cloud-based tools your team already uses

   If your systems live on a local server or in one person's head, move them somewhere a remote hire can log into first.

4. A clear day-to-day manager on your side

   One person who sets priorities and answers questions. We handle HR, payroll and facilities — the work itself needs an owner at your end.

5. A definition of "good" for the first 90 days

   What should they have delivered by day 30, 60, 90? If you can't say it, neither can they.

6. Steady, full-time workload

   A dedicated hire needs enough consistent work to fill the week. Feast-and-famine is a poor fit for a full-time offshore role.

7. A realistic budget, not just a salary line

   The monthly rate covers salary, equipment, office and support. Budget for the whole cost of the hire, not a headline number.

8. The ability to onboard in writing and on video

   Your new hire won't sit beside you. If your onboarding is all in-person and ad hoc, it needs to become something you can hand over.

9. Work that tolerates a handover

   If one person being away for a day stops the business, fix that single point of failure before you add distance to it.

10. Openness to shifting schedules for overlap

    Vietnam is 3 hours behind Sydney and Melbourne, giving 6-7 hours of shared day. Some schedule flexibility widens that window.